My virus scanner says StarTools contains a virus or a trojan - what gives?

Some less reputable virus scanners such as BitDefender, Norton and SpyBot may falsely report StarTools as a Trojan or Potentially Unwanted Program (due to malware that carries a similar name). Despite multiple users going through the lengths of getting StarTools white listed, the same problem pops up every 6 months or so.

Please see this post in the forums for more information.

Never download StarTools from anywhere else but We do not allow distribution of StarTools by any other party, on-line or off-line. If you find a copy of StarTools not hosted on, please let us know.

If despite the above information you feel your StarTools download does indeed contain malware, please contact us as soon as possible.